App Support FAQ's
Resume Search ATS Optimizer
1. Why will my resume text file not load? Presuming the file is not corrupted, the most likely cause is that the text file has been encoded in an unsupported format. The file must be a plain text file (.TXT) encoded in any of the following: UTF8, UTF16, MAC OS Roman, or Windows 1252 Code Page. Most editing software will provide the ability to save a document in one of these forms. After editing your resume in Word, we recommend also saving a .TXT copy in iCloud to make it easier to simply reload an updated resume via the App.